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Privacy Policy

Effective Date: August 15, 2026

 

Last Updated: August 15, 2026

 

At Symsign Pharmaceuticals ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.symsignpharma.com/ (the "Site") or interact with our services, products, and contact channels.

 

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined below.

 

1. Information We Collect

We collect information to provide better services, respond to professional inquiries, and maintain communication with healthcare professionals, partners, and visitors.

 

A. Information You Provide Voluntarily

When you interact with our Site—specifically when you fill out our "Get in Touch" / Contact Us form or communicate with us directly via email or phone—we may collect:

 

  • Contact Information: First name, last name, email address, and phone number.

     

  • Inquiry Details: Any messages, questions, business proposals, or product/distribution inquiries you submit through our forms.

     

B. Automatically Collected Information

When you visit our Site, our web servers or analytics tools may automatically collect certain technical data regarding your device and browsing actions, including:

 

  • IP address and device identifiers.

     

  • Browser type, version, and language preferences.

     

  • Operating system and platform.

     

  • Pages visited, time spent on pages, referral URLs, and date/time stamps.

     

2. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including:

 

  • Responding to Inquiries: To address your questions, process product or partnership queries, and communicate with healthcare professionals, distributors, and hospitals.

     

  • Customer Support & Service Improvement: To improve our product portfolio presentation, website user experience, and responsiveness.

     

  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, and industry standards governing the pharmaceutical sector in India and international markets.

     

  • Security & Fraud Prevention: To protect our website, users, and business operations against unauthorized access, misuse, or security threats.

     

3. Cookies and Tracking Technologies​

Our Site may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.

 

  • You can choose to set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect certain functionalities of the Site.

     

4. Disclosure of Your Information​

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

 

  • Service Providers: Trusted third-party vendors and hosting partners who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

     

  • Legal Obligations: When required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Symsign Pharmaceuticals, our employees, or our partners.

     

5. Data Security​

We implement appropriate technical, physical, and administrative security measures to protect your personal information against accidental loss, unauthorized access, destruction, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Third-Party Links​

Our Site may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any external websites you visit.

 

7. Children's Privacy​

Our Site and services are directed toward business professionals, healthcare providers, and adult consumers. We do not knowingly collect personal information from individuals under the age of 18.

 

8. Changes to This Privacy Policy​

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

 

9. Contact Us​

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:

 

  • Registered Office:

     

    Symsign Pharmaceuticals

     

    May Flower Avenue, Meena Estate, Sowripalayam,

     

    Coimbatore - 641028, India

     

  • Head Office:

     

    New No: 75, Olds No. 31/2, Muthiah Mastry Street,

     

    Washermenpet, Chennai - 600021, India

     

  • Email: info@symsignpharma.com

     

  • Phone: +91 98436 14461

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